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8min chapter
SaaS predictions for 2025 โ Colleen Schnettler and Tyler King
The Panel
Navigating AI in Customer Support
This chapter delves into the challenges and opportunities in the AI customer support realm, emphasizing the need for a balance between automation and personal human interaction. It highlights the advantages of small SaaS companies in delivering personalized service and discusses strategies for enhancing customer experiences amidst an evolving landscape.
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highlights
Listen to the best highlights from the podcasts you love and dive into the full episode