205: Duke Health’s Dr. Eric Poon: Understanding Informatics as a Sociotechnical Team Sport, Co-Creating AI Tools to Promote Accountability, and Why We Must Kiss a lot of Frogs to Find Real Innovation
The Digital Patient
00:00
Empathy and listening for better design
Eric and hosts discuss tactics to understand clinician workflows, emphasizing listening and clinical questioning to design solutions.
Play episode from 10:47
Transcript
