Amazon Connect - High Volume Outbound Communications

Amazon connect provides new high volume outbound communication capabilities for voice, s, m s and email directly inside amazon connect. It also provides pre built connectors for being able to import customer contact lists from external systems with no coding required. There are many different reasons why you might need to get in touch with people and a lot of people very quickly throughout a day. A perfect example that comes to mind right now is things like contact tracing.