2min chapter

CFO Bookshelf cover image

Is Customer Empathy a Difference Maker?

CFO Bookshelf

CHAPTER

What's Your Thoughts as You Go Through Your Local Grocery Store?

We don't have a trader joe in incolumbia. So pick your favorite grocery store wherever you shop out on the west coast. When i'm shopping or whether why bougtb recently bought a car and i did go to dealers and it was yuky, oh, my gosh, and ii eally, really yuky. But i think for a brand, what you're looking for is consistency over longer periods of time. And sure, there's anomalies, and you want to apologize when there's an anomaly.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode