4min chapter

Magic Minds cover image

#116 — The Art of Negotiation — Chris Voss

Magic Minds

CHAPTER

Your Inner Voice Betrays Your Outer Voice

"You should never think more than three steps ahead, because after three steps the situation's going to change enough that all your preparations will go out the window." "My tonation is designed to give reassurance. The neuro science backs us up. I can effect your emotion by my tone of voice," he says. 'It starts a nero chemical change in your brain that's involuntary'

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