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54 // Support
Metamuse
The Hand Off Element in Support
Anes has a clear, simple line of communication between users and the founder. It's like you send an email and its magi answered by the exact right person. But i always find it funny when you're logged into a web site where they have your full account information. Why am i filling ut this form likeim a stranger that you've never heard from before? That sort of hand off experience is not what you want to do.
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