14min chapter

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Crucible Moments Returns for S2: The ServiceNow Story ft. CEO Frank Slootman & Founder Fred Luddy

Training Data

CHAPTER

Transformative Journey of ServiceNow

This chapter explores ServiceNow's evolution from a help desk tool to a comprehensive IT service management platform, highlighting strategic leadership and pivotal moments in its growth. It covers the intense negotiations surrounding a potential acquisition, illustrating the emotional and professional dilemmas faced during this critical time. The discussion culminates in a reflection on the company's cultural values and long-term vision that contributed to its impressive market success.

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