AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
4min chapter
The Vault - 7 Pillars of CS
Gain Grow Retain
The Importance of Customer Success
The book is broken into two parts and you don't actually get into the seven pillars until like page 120 or something. It's almost this microcosm of customer success that we have to go like live day to day. And so it's not a plug and play, Hey, here's how to make your community successful, right? It's like the same thing. Someone always owns the moment.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode