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8min chapter
#196: Will Guidara, former owner of Eleven Madison Park – Make people feel seen
How Leaders Lead with David Novak
Continuous Teaching, Effective Feedback, and Public Recognition in Teams
This chapter stresses the importance of continuous teaching and learning in a team, the significance of giving feedback in a consistent and constructive manner, and the impact of public recognition and praise. It discusses techniques for effective feedback delivery, like addressing issues briefly in the moment and more extensively later, acknowledging individual preferences, and distinguishing criticism of behavior vs. the person. The conversation also emphasizes the positive effects of public recognition on team motivation and efforts.
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