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What Works: Delta Air Lines Unveils Its Skills-First Strategy E191

The Josh Bersin Company

CHAPTER

Embracing a Skills-First Strategy

This chapter examines Delta Airlines' shift towards a skills-first workforce strategy, prioritizing skills over traditional qualifications. It discusses the challenges and opportunities arising from this approach, including diversity, equity, and inclusion efforts, as well as the integration of new hires post-COVID. The conversation highlights the importance of transparency in skills development and the establishment of a standardized career architecture to facilitate employee advancement.

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