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#144 Gary Klein: Insights For Making Better Decisions
The Knowledge Project with Shane Parrish
When Do You Know About Insights?
An insight definitely is going to be incompatible with beliefs we hold. I did a study of 120 examples of insights and found three different pathways. Most organizations only focus on reducing errors, but they're missing the up arrow of improving increasing insights. As you change the way you think, all kinds of things may not be right for your organization.
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