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300th Episode Celebration with Kristin Lemkau, (JPMorgan Chase), Lilian Tomovich (Barclays), & Dean Aragón (Shell)

The CMO Podcast

CHAPTER

Reflections on Success, Leadership, and Customer Experience in the Financial Industry

The chapter explores the themes of teamwork, leadership, and customer experience in the financial services industry. The guest reflects on their journey over the past five years, discussing career advancements, leadership style changes, and the challenges of keeping brands relevant and connected to consumers. The conversation emphasizes the importance of balancing urgency with reflection and focusing on business objectives, customer experience, and innovation for long-term success.

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