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2min chapter
#196: Will Guidara, former owner of Eleven Madison Park – Make people feel seen
How Leaders Lead with David Novak
Intro
The chapter highlights the value of building trust by investing time in understanding those you lead, with a focus on 'unreasonable hospitality'. Will Guidara shares insights from his experience at Eleven Madison Park, emphasizing the importance of exceptional service and making people feel valued in leadership roles.
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highlights
Listen to the best highlights from the podcasts you love and dive into the full episode