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Negotiate like an FBI agent! Former FBI international hostage and kidnapping negotiator Chris Voss reveals the $ecrets YOU need to know when navigating relationships, business, and more!

Trading Secrets

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How to Calm Yourself Down in Situations Where Your Tone Naturally Wants to Take Over

Chris Voss: I'm an aggressive person, but a third of us are. If my natural tone of voice is I sound like I'm either angry with you or I think you're stupid. How do you calm yourself down in situations where your tone naturally wants to take over? "I want to yell. But in my head, I have to calm down"

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