2min chapter

SaaS Talk™ with the Metrics Brothers - Strategies, Insights, & Metrics for B2B SaaS Executive Leaders  cover image

Advanced Customer Acquisition Cost (CAC)

SaaS Talk™ with the Metrics Brothers - Strategies, Insights, & Metrics for B2B SaaS Executive Leaders

CHAPTER

How to Calculate Net Revenue Retention Rates for SaaS Companies

Snowflake uses a trailing, the way I would say it raises a trailing 24 month look back. They look at actual spend last year actual spend the year before divide the last year over the year before on a gap revenue basis. So that's the other thing you could do. And I actually recommend to all my clients who have usage based pricing is to calculate retention rates, both GRR and NRR on gap revenue also.

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