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161. Principle Over Policy

At The Table with Patrick Lencioni

CHAPTER

Is There a Sick Policy?

If we assume that our employees are going to violate a sick policy, well, eventually you're going to attract the sort of people. The idea of sick days, it's not vacation. If you're sick and sick 15 times in the year, they shouldn't have to pay for that. But what happens is if you have rules and policies rather than principle and culture, then you develop a culture around those rules and policies. And so it does actually create a culture. It's just not the one that you are hoping that actually reinforce the spirit of it.

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