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Pattern Noise and the Importance of Diversity
People are really more different from each other in how they see any problem than any of them would expect. And we also have to come to grips with the idea that that's not good news. The fact that people project their own history and their own sensibilities on a situation is what creates this pattern noise. If you are making a hiring decision on behalf of the BBC, we might have a problem. It is what people call projecting their personality into their judgment.