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348 - How to Offer (and Sell) Conversion Rate Optimization with Leigh Scott

Web Design Business with Josh Hall

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Optimizing Conversion Metrics

This chapter explores essential conversion metrics that web designers should prioritize, such as bounce rates and acquisition channels, to enhance user engagement. It discusses the significance of relationship building in conversion rate optimization (CRO) and how trust can be facilitated through effective website design. Additionally, a four-step framework for CRO is introduced, emphasizing the importance of adapting strategies to the customer's journey for improved conversion outcomes.

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