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9min chapter
Coaching Excellence in Gyms How to Serve Steak Instead of Sandwiches
Run a Profitable Gym
The Power of Empathy and Personability in the Fitness Industry
This chapter emphasizes the significance of empathy and personability in the fitness industry, using Greg Glassman as a successful example. It discusses the challenges of hiring and training staff with these qualities and the importance of treating people with dignity and respect in marketing to attract and retain customers.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode