Challenges and Strategies for Establishing a Center of Excellence with Executive Sponsorship

The chapter delves into the challenges of implementing a Center of Excellence (CoE) initiative without strong executive sponsorship, emphasizing the importance of clear roles, responsibilities, and sufficient staffing. Strategies for ensuring the success of a CoE, such as having an executive sponsor provide top-down objectives and funding, dedicated BI staff, and collaboration across departments are discussed. The conversation also explores the necessity of aligning CoE objectives with overall organizational goals and the authority of a CoE to make strategic decisions.