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085 | Andrew Friedman | Customer-First vs. Bartender-First Bars | Industry Spirits, Seattle WA

The MAFFEO DRINKS Podcast

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The Evolution of Bartending: Training and Talent Retention

This chapter explores the transformation of bartending over the last two decades, focusing on the shift towards cultivating skilled staff over individual accolades. It also addresses the challenges of talent retention in a competitive industry that values comprehensive training and customer service.

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