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Episode Takeaways:
To succeed in business, pick up the phone. Voice cuts through tone confusion, cools conflict, and signals genuine partnership. If you send a heated text/email, follow up in person to clarify and repair. Make “call first” your default when stakes or emotions rise.
For career changers, translate your value when transitioning to a new sector. Honor what you’ve done, but get crystal clear on how success is measured in the new environment (often dollars: revenue up, expenses down). In interviews, skip vague “I’ll add value” claims; instead, ask, “What results will I be judged on, and when will I get feedback?”
Normalize impostor feelings & lead with curiosity. Nearly everyone feels stretched when leveling up professionally. Don’t drag yesterday’s solutions into a new context; ask, learn, adapt. Expect some anxiety when you’re building.
Why companies should hire non-traditional candidates. Businesses should consider broadening candidate pools beyond standard résumés; diverse backgrounds sharpen teams, provide a competitive edge, and become a meaningful way to give back.
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