5min chapter

Freakonomics Radio cover image

534. Air Travel Is a Miracle. Why Do We Hate It?

Freakonomics Radio

CHAPTER

Getting to Salt Lake City Airport

Aircraft load agent Marcus Powell shows us the 1200 things that need to happen before a plane can fly. A suitcase had apparently fallen off a passing baggage cart and now it sat there in the middle of a vast expanse of concrete. The electronic scoreboard shows just 11 minutes until departure but not everyone and everything is on board. We meet Antonio White, a Delta gate agent who wrangling this flight to New York Airport.

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