
Framing the future of eyecare with Neil Blumenthal and Dave Gilboa of Warby Parker
How I Built This with Guy Raz
Navigating Retail Expansion
This chapter focuses on a retail business's growth into physical locations in the U.S. and Canada, highlighting customer convenience and service enhancements like eye exams. It analyzes the costs of brick-and-mortar versus e-commerce operations and discusses the evolving marketing strategies necessary for customer engagement. Through their experience, the speakers emphasize the significance of in-person shopping and customer relationships as vital to enhancing the overall business strategy.
00:00
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.