Navigating Retail Expansion

Warby Parker co-CEOs Neil Blumenthal and Dave Gilboa broke their scrappy startup into the eyewear industry in 2010—putting legacy manufacturers on notice by offering stylish glasses at much lower prices. But having since gone public and facing pressure from digital landlords and changing technology, Warby Parker now faces a new set of challenges and unknowns...

This week on How I Built This Lab, Neil and Dave share insights on leading a public for-profit company with a social mission. Plus, why brick and mortar is essential to the business, despite starting as a direct-to-consumer brand, and how artificial intelligence will change eyecare as we know it.

Also, check out Warby Parker’s founding story told by Neil and Dave in December 2016.

This episode was produced by Sam Paulson with music by Ramtin Arablouei.

It was edited by John Isabella with research help from Kerry Thompson. Our audio engineer was Patrick Murray.

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