AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Aligning Sales and Operations for Growth
This chapter discusses the critical need for aligning business functions, particularly sales and operations, to drive company growth. It explores the impact of compensation structures on employee behavior and the importance of collaboration between teams to enhance profitability. Highlights include a CFO's insights on overcoming misaligned incentives and the significance of measuring performance based on customer engagement rather than short-term financial metrics.