Shared Decision Making in Business Is a Tool and a Process to Adapt to Change

There is definitely cases for breakthrough innovation because of shared decision making. In healthcare, there can be a lot of cynicism about new recommendations and not good buy-in for making all these changes. So again, that's when we use peer learning collaboratives. It's this whole process where small groups start to actually experiment and work out what is the change process? What do we need to do? And then there's learning cycles from that, where you learn from that cycle and then move it to another unit and test it in another unit. That will make an organization more resilient.