Evolution of AI in Travel Industry and Implementation in Customer Service

Our Megatrends series continues today as Skift Editor-in-Chief Sarah Kopit is joined by Skift Travel Technology Reporter Justin Dawes, and Colin Nagy, a Skift contributor and host of The Skift Ideas Podcast, to tackle three of Skift's Megatrends for 2024 that deal with: artificial intelligence, the Ozempic era and "extreme wellness". 

They discuss how the travel business is being transformed by these advancements.

You can see all of Skift’s Megatrends for 2024 right now at Skift.com/megatrends.