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8 Business lessons from $5.3bn Entrepreneur - Richard Harpin, Homeserve

Secret Leaders

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The Plumbing Venture: From Struggles to Success

This chapter explores the entrepreneurial journey of a plumbing service that transformed into a thriving business despite early financial struggles and failures. It highlights a pivotal investment that led to the introduction of new services, revealing the importance of customer engagement and adapting successful strategies from other businesses. The narrative underscores the significance of resilience, methodical growth, and understanding market needs to sustain long-term success.

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