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Bonus: Preparing Your DTC Brand for Acquisition: Lessons on the PE Path from Because Ventures

DTC Podcast

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Innovating Customer Engagement Through WhatsApp Acquisition

This chapter explores the acquisition of a WhatsApp-based platform designed to enhance brand communication with customers. It contrasts the use of WhatsApp for personal interactions in Europe and Australia with SMS usage in the U.S., while showcasing AI-driven features intended to improve customer service.

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