Tools of Titans: The Tactics, Routines, and Habits of World-Class Performers cover image

BJ Miller

Tools of Titans: The Tactics, Routines, and Habits of World-Class Performers

CHAPTER

The Miracle of a Snowball

B j described waking up in a burn unit after being electrocuted and losing three limbs. He says the pain that the patients are going through is gut wrenching. To fix one's problem, you very often need to emphatically listen to them. B j: "It was potent the power of bearing witness and listening"

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