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6. A Recipe for Happiness
Sideways
Zappos' Hylacracy
In 2018, Zappos quietly began to retreat from Hylacracy. In its stead, they put in place a reform that was practically Thatcherite. Now it was a kind of internal market. The small autonomous teams would all bid for funds. Each team would live or die on whether it was a money-making enterprise.
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