AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
4min chapter
S1 E7: How Lomi Does 9 Figures in Revenue by Putting Brand First with Matt Bertulli
Down To Chat
Is Customer Experience the Path to a Nine Figure Business?
Lomi CEO says customer experience is the key to a successful business. The company has been focusing on CX since its launch in 2012. Lomi's customers are third boomers, millennials and Gen Z but less than 5% of their customers are Gen Z. "I look at me like nothing in my business pisses me off more than when we fail on the experience side"
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode