4min chapter

Think Like an Owner cover image

Chris Hoffmann - Building Scale in Home Services - Ep.167

Think Like an Owner

CHAPTER

The Secret Sauce to a Successful Leadership Team

When I see high turnover, more often than not, the answer isn't pay or benefits. The single biggest driver of people being engaged and loving their job is a leader who can create a consistent experience for your team. Some folks on my leadership team have big degrees and MBAs and have a pedigree that looks great on a resume. Others started their career busting up concrete as a laborer on our underground team,. had a high school GED but was committed to be the best at whatever rule you put them in.

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