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5min chapter
What the new Starbucks CEO could mean for the coffee giant's digital future
GeekWire
Navigating Change at Starbucks
This chapter explores Starbucks' struggle to balance digital and in-person customer experiences while learning from competitors like Chipotle. It also examines the influence of former CEO Howard Schultz on current leadership, touching upon issues of unionization and the company's corporate culture.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode