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#453 Building Luxury Client Experiences That Drive Referrals (ft. Devon Vought)

Contractor Growth Network

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Enhancing Subcontractor Standards and Client Experience

This chapter emphasizes the significance of high standards for subcontractors in the construction industry, focusing on their professionalism and communication skills. It discusses the balance between technical abilities and client interactions to elevate satisfaction, alongside the importance of clear expectations and effective communication. Additionally, the chapter explores creative client engagement strategies, such as hosting celebratory events and personal gestures that foster lasting relationships and referrals.

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