12min chapter

Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership cover image

Marcia Daszko on Dr. W. Edwards Deming; Her Book, "Pivot Disrupt Transform"

Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership

CHAPTER

Shifting Focus to Systems in Performance Measurement

Emphasizing the importance of understanding system-driven performance over individual effort, this chapter discusses experiential learning through activities like the red bead game to transform leaders' perspectives. It highlights the impact of relating these exercises to real work scenarios and the significant organizational transformations consulting can bring.

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