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54 // Support
Metamuse
Getting a Lot of Feedback From Your Customers
A large chunk of support traffic is assignable to a small handful of areas at any given time. You don't need to go through that many support tickets to understand what the five things are. If you do 20 or 30 tickets, you basically know what they are and they start come up again and again. It's really valuable to know those things.
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