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534: Chris Voss | Never Split the Difference

The Art of Charm

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Assessing Emotional Biases and Engaging with Analytical Individuals in Negotiation

This chapter explores the importance of sizing someone up in a negotiation and quickly assessing their emotional biases. It provides tips on effectively engaging with analytical individuals, including clues from tone of voice. The hosts also mention the informative and diverse topics covered in the Planet Money podcast.

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