
Strategies for Turning Difficult Clients Into Favorites
Barron's Advisor
00:00
Is the Counselor's Emotional Appropriateness?
The adviser has to also be aware. Am i comfortable with the fact that this person is grieving? Can i kind of match their emotional state? Or does the fact that theyr grieving upset me? Which, again, that's my emotional e c lens, right? Self awareness. And so, yes, it really is in a way. We about ampathy,. You know, it's impossible, really to get in someone else's shoes, so to speak. But you can try to understand the lens through which they're looking. The depth of these relationships that last forever, throughout generations, come into play, i believe.
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