Identify Your Leadership Wobble to Work Faster and Better
Leading Up: The Work Shift
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From Symptoms to Solutions: Uncovering Root Causes
This chapter emphasizes the importance of identifying root causes rather than addressing symptoms alone, using the Toyota production system's five-why analysis as an example. It discusses the value of starting the week with problem-solving sessions, celebrating problem identifiers, and fostering curiosity over judgment. The chapter also highlights the significance of diversity in teams, effective communication, and celebrating uniqueness to enhance overall team performance.
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Transcript
