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Matt Young - Using Customer Feedback to Make Better Decisions
Brave UX with Brendan Jarvis 🇺🇦
The Importance of Positive Feedback
The unfortunate thing about selling the product that we do is that we're selling you a bad news machine. People rarely take time out of the day like, no, everything's great. Love it. Keep doing it. They come to tell you how it could be better. You can see when we demo the product to people like the conflict in their head. This would be great to know, but I don't need that bringing my day down"
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