What Scaling Requires: Focus and Root-Cause Analysis

https://fellow.app/supermanagers/brendan-ittelson-zoom-the-success-and-failures-of-a-product-launch/

Are you launching what the customer needs or what you want?

In episode #101, Brendan asks, “are you drinking your own champagne?"

Brendan Ittelson is the Chief Technology Officer at Zoom.

Brendan shared what it takes to scale an organization and how he problem-solves by finding the root cause.

He explained his multi-step approach to how he works with his teams and how to quickly get up to speed in a new role.

Tune in to hear all about Brendan’s leadership journey and the lessons learned along the way!