2min chapter

The Frictionless Experience cover image

How to Double Your Sales by Putting the Customer First with Amit Singh from Verizon

The Frictionless Experience

CHAPTER

Prioritizing Data Analysis and Customer Listening for Sales Improvement

Exploring the significance of allocating time for data analysis and customer feedback to pinpoint sales and service challenges. The chapter highlights scheduling dedicated time for analysis, prioritizing key metrics like customer feedback, and the journey towards a data-driven and customer-centric strategy.

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