#462: [Amazon Connect #3] Adapting quickly to deliver exceptional customer experiences
AWS Podcast
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Small and Medium Sized Businesses Need a Contact Center
Small and medium sized businesses need a contact center that meet those heightened expectations with seamless and effortless experiences. 86 % buyers will pay more for great customer experience, according to the survey. 83% of small business owners believe they'll do financially better in 20 21 than they did in 20 20.
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