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167 - How to Talk to People About Things (rebroadcast)
You Are Not So Smart
The Trampoline, You Know?
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"There's so much value has come from seeking a path of disconfirmation instead of confirmation," he says. "The amount of value in this negotiation isn't stable, so don't act as if it is." He adds: "You should think about what the other person wants to solve the problem".
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