18min chapter

Risky Business cover image

Soap Box: Making security tech more people friendly

Risky Business

CHAPTER

Bridging the Gap in Cybersecurity Communication

This chapter explores the challenges of communicating technical issues in cybersecurity and emphasizes the need for clearer, user-friendly language in error messages. It discusses the importance of continuous interaction between security teams and end-users to enhance understanding and improve user experience. The chapter highlights the significance of integrating technology solutions that educate users on security practices while managing identity risks in an evolving digital landscape.

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