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308: A Practical Guide to Interviewing Customers for Your SaaS - with Michele Hansen
The SaaS Podcast - SaaS, Startups, Growth Hacking & Entrepreneurship
Do You Get That Gold by Building Trust?
There's a chapter in the book called how to talk so people will talk, hidden away in the middle of the book. Before ou're gan o do this, make sure you read the chapter on how to talks so people w talk. Ask for clarification even when you don't need it, right? The process is not always as straightforward as we think it is. Do you get that gold by building report with hem, by building trust. And most people aren't used to being listened to, both in our lives and from companies.
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