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Bodcas: I've been a fan of your work for a long time, and we've become good friends over the last years. You wrote a realy influential book nearly a decade ago called the end of power. Your sense at the time was that power is becoming easier to win, but harder to keep and harder to wield. This episode is brought to you by vanage, making a great customer experiences as simple as three lettersapi.
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AI-powered
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Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode