60. Journey Mapping Techniques To Put Customers At The Center Of Your Business With Kerry Bodine
Doing Customer Experience Right with Stacy Sherman
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Improving Customer Experiences and Saving Time
The speaker discusses their passion for customer experience and the importance of not wasting time on frustrating activities. They share personal experiences and emphasize the need to improve processes and forms. Additionally, they talk about their mission to provide better customer experiences and their love for traveling.
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