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255 Conversation Design is Product Management

This is Product Management

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Conversation Design

Conversations have a place, conqua natural placeis physical. Can you imagine half of the conversations we have at work without a white board? One person talking is half of a human's cognitive capacity. And so if we have bad turn taking patterns, or turn taking rituals, it gets chaotic and our brains shut down. I don't think there's a human alive who can resist checking themselves out when they can walk past a shop window. We just do that with conversation design. If you have multiple people, you can focus on one person at a time. And this is the punch line, you don't have to take trowse yourself away from your other friends - yew

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